Frequently Asked Questions (FAQ)

What we do +

Somebottle is a packaging supplier offering bottles and jars to individuals and business with no minimum order to large wholesale or bulk quantities. Our range of products include glass bottles in various colours and sizes. Plastic bottles and jars again in various sizes, but predominantly in white and clear. These bottles are and jars are used in many industries and by many crafters and hobbyists, such as indie beauty skincare, room fragrances, nutritional drinks, beauty serums and oils, aromatherapy, cbd and juices.

Where is some bottle located? +

We are based on the beauty Pembrokeshire coast, Wales, our address is 3 havens head business Park, Milford haven, Pembrokeshire SA73 3LD

What are the payment options? +

If you order from the website, you will have an option to make payment either through paypal, or by card. On request we can send pro formas and take payment by BACS. Please note, goods will not be dispatched until payment has cleared.

What is the minimum order requirements? +

We do not have a minimum order requirement. You can buy one bottle, jar, or container at a time. If you are planning to place a large order, we do recommend you purchase one or two items and test them to ensure the packaging is suitable for your product.

I have made a mistake on my order, what can I do? +

Please contact us as quickly as possible, we pride ourselves on offering a fast dispatch, so most orders will get packed on the day the order is placed, and sometimes dispatched the same day.

How will I receive my packaging invoice? +

You will have an automated invoice via email once we complete the order for dispatch.

Delivery Information

How much is delivery? +

Delivery charges differ from order to order, the Courier delivery charges are calculated on the weight and bulk of your order and your postcode. To check the delivery charge for your order, add the items to your basket and click on ‘Checkout’. You will then be shown the cost for delivery before you place your order.

How long does delivery take? +

We aim to dispatch all packaging order the next working day, it will then be collected by courier and a signature will be required on delivery. For very small orders your item may go via royal mail, again though it will be dispatched the next working day. Average delivery is between 2-5 days.

Which countries do we deliver to? +

We deliver to the UK and Europe. However, if you are in Europe (outside the UK) and wish to order a large/heavy lot of goods, we would advise that you arrange for a courier to collect from us. We do NOT deliver to anywhere outside of Europe.

Can I collect my order to avoid delivery charges? +

Yes, we allow collection of orders, but please inform us prior to ensure your order is ready for you to collect.

I have made a mistake on my order, what can I do? +

Please contact us as quickly as possible, we pride ourselves on offering a fast dispatch, so most orders will get packed on the day the order is placed, and sometimes dispatched the same day.

How will I receive my packaging invoice? +

You will have an automated invoice via email once we complete the order for dispatch.

Product Information

Can I recycle PET and HDPE plastic packaging? +

PET (also abbreviated PETE) is short for polyethylene terephthalate, a clear, strong lightweight plastic, that is widely used for packaging is 100% recyclable and highly sustainable, as it can be recycled into new products over and over. HDPE (high-density polyethylene) is also recyclable.

What about the glass bottles, can I recycle these? +

Glass is infinitely recyclable, so yes you can certainly, reuse or recycle the glass bottles.

Will my packaging arrived sterilised and ready to use? +

We do not sterilise the bottles, jars and containers. They come directly from the manufacturer, they are stored in our warehouse until we dispatch them to you. We therefore recommend you sterilise the containers prior to use.

Can I collect my order to avoid delivery charges? +

Yes, we allow collection of orders, but please inform us prior to ensure your order is ready for you to collect.

Can I fill my container with hot product? +

Yes you can hot fill your container up to a maximum of 60c for PER and HDPE bottles.

If you have any further question’s you can contact us here

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